YSL Beauty
YSL Beauty sought to elevate its digital acquisition strategy by optimizing the newsletter signup journey across its e-commerce platform. The goal was to transform a routine data-capture process into a premium, high-converting touchpoint that reflects the brand’s luxury identity. By identifying friction points and redesigning the subscription flow, the project aimed to reduce drop-off rates and build a more robust community of loyal customers through an engaging and personalized entry into the YSL ecosystem.



